We use the following courier services :
Domestic: JNE (http://www.jne.co.id)
Express Service: 1-3 days | Regular Service: 4-6 days
Singapore: REX (www.rex-indonesia.com)
Please allow 5 – 15 working days for international shipping.
Please take into account that different shipping methods are available
and the days mentioned above is our general approximation.
LAISON will ship orders from Monday to Friday. We will deliver your order after
we have received your payment in the full amount. Please allow 1-2 days for us
to process your purchase after receiving your full payment. Payment confirmations
that are received on weekends and holidays will be checked on the next business day.
· Please refer to http://www.jne.co.id for domestic rates.
International rates are upon request.
· International rates may change based on exchanged rate. Shipping cost will appear
together with your total after check out.
· Customers will be charged shipping fees based on the weight of their order.
SHIPPING RULES & RESTRICTIONS
· LAISON is not responsible in risk of loss of the merchandise after delivery has been confirmed at your shipping address.
We do not take responsibility if the package is not delivered in time due to an incomplete address or misspelled address.
Please directly contact JNE Customer Care at (021) 2927 8888 for domestic shipments, and Rex at +6221 56958333 for international shipments.
· FREE SHIPPING will be given if a mistake was made from our part.
· We are not responsible for customs and duties charges that occur after shipment
and also the time taken for customs to release the package.
TRACKING YOUR SHIPMENT
Once your order has been shipped, you will receive an e-mail with your tracking information.
Your tracking information can also be found by logging into your account and viewing your orders.